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Ask the Librarian

How do I prove the value of libraries? Learn the answer to that and more on I Love Libraries' Ask the Librarian page.

© ALA American Library Association 2007

I read the news report about teens and adults under 30 being the heaviest users of libraries. How can we better serve these "information-savvy" and more technologically forward patrons?

Remember that despite the new technology, our primary role has not changed. As ALA President Loriene Roy pointed out in her response:

"The study states seven in 10 library visitors received assistance from library staff, and 88% say they found a lot or some of what they were seeking. Library professionals play a critical role in helping find the information library users seek."

ALA President Roy also mentioned:

"Libraries continue to bring in new technologies to serve their users-including wireless Internet access, laptops for in-library use, 24/7 online reference help, e-books, blogs, and MP3s."

Begin on your own or collaborate with nearby libraries, possibly with the nearby high school and college libraries, in using online tools, such as blogs or social networking sites like MySpace or Facebook, to promote the collection and services of all of your libraries, both individually and as a whole. Continue to support or establish teen and young adult programming, including videogame activities and competitions, and also keep building your collection of materials of interest to teens and young adults, including graphic novels and street lit.

See additional resources at Teens and Young Adults.

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