An Ecosystem of Learning at Carlsbad City Library

Libraries have long provided services outside the lines of traditional perceptions, providing innovative programs and resources catering to the unique communities they serve. Best practices for developing high-quality, high-impact library services involves alignment with organizational and municipal strategic goals, seeking community input, analyzing demographic data to identify gaps in service, and working with partners to provide expert insights tailored to those identified needs.

Carlsbad (Calif.) City Library exemplifies these practices by supporting the City of Carlsbad’s core values of providing high-quality education and community services, as well as supporting business diversity within the region. Two library divisions within Carlsbad City Library have banded together to create an ecosystem of learning by developing an educational and professional development pipeline that caters to patrons across all ages and stages of language, literacy, and professional experience to support the city’s community vision.

The library’s pipeline to professional success provides entry points and workability across a spectrum of users. It starts in the Literacy Services division, providing confidential, free tutoring services to English-speaking adults who want to improve their basic reading and writing skills. Literacy Services recently re-introduced their English as a Second Language (ESL) program in partnership with MiraCosta College to expand the library’s network of learning. The ESL program builds foundational knowledge of the English language and provides a pipeline to the adult literacy program in the same building.

In addition to the ESL and tutoring programs, Literacy Services also offers adults an opportunity to earn their high school diploma through Career Online High School (COHS), a partnership with California State Library and Smart Horizons Career Online Education. Through COHS, adults whose learning was interrupted for any reason may earn an accredited diploma and additional career certificate via online, asynchronous learning. COHS is optimal for students who may be working or need to support their families, as it gives them an opportunity to learn at their own pace. The library COHS program has graduated 22 students since 2015, with five students currently working on their diploma.

According to the U.S. Bureau of Labor Statistics, adults with a high school diploma earn an average of 29% more income per week than adults with less than a high school diploma. Additionally, the average unemployment rate drops from 8.3% to 6.2% with the attainment of a high school diploma. Increased employment rates and earnings offer high school graduates improved opportunities for better living conditions, healthier foods, and health care services.

For graduates of the COHS program or jobseekers looking for entry-level career development, the library recently partnered with Bendable, Lightcast, and the City of Carlsbad’s Innovation and Economic Development Department to provide career development opportunities. Carlsbad’s Dove Library facility hosts Bendable’s Job-Readiness Room, where applicants can utilize the library’s computers and high-speed internet connection to complete learning pathways in office administration, manufacturing, or hospitality and food services. Completing the 15-hour learning pathway will earn applicants a guaranteed job interview with a local employer. The Bendable partnership debuted in August of 2022 and is backed by North County San Diego cities and businesses.

Finally, Carlsbad City Library leveraged California State Library resources to feature workforce development eResources for our patrons, including Coursera, LearningExpress, SkillShare, GetSetUp and VetNow. Understanding that educational attainment and workforce development leads to a healthier, happier, more successful community is just one aspect of the services provided at Carlsbad City Library.

Laura Mendez is principal librarian at Carlsbad City Library.

Photo: City of Carlsbad

Librarians as Gatekeepers

It’s Banned Books Week, when the national conversation is centered on the freedom to read and attempts by groups and individuals across the country to censor books and remove them from libraries and schools. But did you know that librarians regularly remove books from libraries every year? It’s called “weeding,” and it’s an essential task for a successful, thriving library. Laura Mendez, Principal Librarian at Carlsbad (Calif.) City Library, explains.

On an American Library Association (ALA) members-only discussion board, a group of library professionals and students recently engaged in a spirited discussion about removing sensitive or offensive materials in their libraries. Given the current climate, where intellectual freedom is a hot topic and book bans are regularly occurring in schools and libraries across the United States, it’s worth looking at the role libraries play in gatekeeping information as much as we are disseminating it.  

An academic librarian sparked the discussion by asking ALA colleagues what their protocols were for addressing books in their collection with outdated or offensive content. The book in question was an item from 1891, describing religions such as Taoism and Shintoism as “primitive” and “uncivilised.” The book had come to her attention after being requested by a patron.

As many library professionals do, she turned to her colleagues in ALA to ask about their deselection practices. Some of the options included adding a disclaimer inside the book, updating catalog records, donating the item to another institution more closely aligned with the item’s topic, placing signage in the stacks, or “just weeding it.” For those readers who are unfamiliar with the term, “weeding” means to remove an item from circulation and either sell, re-house, donate, or destroy it.

Weeding is a necessary practice to keep libraries up-to-date and functioning properly. For example, an easy item to weed is an outdated travel guide; leaving this item on the shelf to circulate may result in a patron getting lost or even put into a dangerous situation. Many libraries do not have the space or storage to act as repositories for this type of material, and thus engage in regular weeding of the collection to ensure their shelf contents are accurate and meet the needs of the communities they serve. However, when it comes to weeding for content that may offend or upset readers, the practice of weeding becomes murky and relies heavily on the individual judgement of librarians.

Many libraries rely on circulation data, publication date, availability in other systems, and their organization’s collection development policies to make informed decisions about weeding materials. Collection development policies typically judiciously avoid addressing “offensive” content due to the subjective nature of the term. Ultimately, the decision to weed an item will rest with a single person. And when an item is weeded, it is no longer available to the public. The significance of that decision should not be taken lightly, and while many library professionals dedicate time and effort to ensure materials are preserved for historical value or accessible from other institutions via interlibrary loan, many others demonstrate a laissez-faire or “cutthroat” attitude about weeding.

Practices and considerations for weeding materials directly impact the intellectual freedom of readers. It is imperative to emphasize the importance of judgement in these scenarios; it’s something that should be trained and reinforced starting in library school and continuing into workforce practices. Library supervisors and leadership should regularly engage in collection policy review and discuss weeding practices and recommendations with their staff to ensure that public and academic spaces are not losing potentially important intellectual resources due to quick judgement.

Learn more about Banned Books Week and how to get involved!