Empathy, Homelessness, and the Library
I Love Libraries editor Phil Morehart spoke with author Ryan Dowd about his book, “The Librarian’s Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone,” as a part of ALA Editions/ALA Neal-Schuman’s new online book club. It was a fascinating discussion about libraries and homelessness in the U.S. that also offered tools that can improve human relations across the board.
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